For HALO Industries Ltd and www.halodrones.co.uk

We have created this privacy policy in order to demonstrate our firm commitment to privacy and to show you the policies and practices that we have put in place to protect your personal information. We hope that by doing this, you will feel confident about entrusting certain information to us on-line.
We do not intend to make changes to these policies too often unless required to do so by law. It would be impractical for us to notify visitors each time we had made a change, so you are advised to check and read the latest version each time you visit this site. The following discloses the information gathering and dissemination practices we have chosen to adopt for this web site. It applies to services, facilities and technologies which are employed on this site, or which may be employed in the future.

Information Automatically Logged

We use your IP (internet protocol) address to help diagnose problems with our server and to administer our website. We also use this information to help us make using our web site user friendly and more enjoyable.

Cookies

Cookies are used to help a company such as ours improve the way our visitors interact with the website. For more detailed information about how we handle cookies, see our Cookies Policy.

Secure Payment

We use SSL (Secure Sockets Layer) to communicate with your computer when you need to provide us with sensitive information. This includes any payment processing and accessing of your control panel or portal. SSL is accepted as the industry standard, secure way of encrypting the information passed between us and makes it extremely difficult for anyone else to intercept the transmission.

Uploaded Files

HALO Drones provides drone training and services and as such may provide the facility for you to upload and store text files, documents, images, videos and other digital content. We have strict internal procedures and systems in place to ensure that HALO Industries Ltd staff and others cannot access or view this digital content unless required. We will never disclose this content to any third party unless in receipt of a valid court order requiring us to do so.

Data Storage in the UK

Any information that HALO Industries Ltd needs to store and process will be carried out on databases located in the UK, and in full compliance of the Data Protection Act.

Registration Forms

Our site’s on-line forms require users to give us contact information (like their name, email, and postal address). Contact information from the registration forms is used to answer questions, give information about our company and its services; allow the download of our trial software and to send occasional newsletters. Users may opt-out of receiving future mailings by using the choice/opt-out section.

Updating Personal Information

You can help HALO Industries Ltd maintain the accuracy of your information by notifying HALO Industries Ltd of any changes to your address, title, phone number or e-mail address. 

The personal information we collect and maintain will be subject to the version of the Privacy Policy in effect at the time of collection. We reserve the right to change the Privacy Policy from time to time and will provide notice of these changes on the Privacy Policy pages of our web site. You should make sure you periodically review the Privacy Policy to make sure it meets your needs.

Surveys

Our online surveys may ask visitors for contact information (like email address). Contact information from the surveys is used for other purposes such as making improvements to our web sites and to increase our knowledge about the needs of our customers and those who visit our site. It is also used to help us improve our Internet marketing techniques.

Security of Information

This site has security measures in place to protect the loss, misuse, and alteration of the information under our control – including personal and business information collected from you.

External Links

This site contains links to other sites which are provided as useful sources of information for our visitors. It is impractical for us to vet each of these external sites for their content, privacy policy and other important subjects. We try to provide only relevant and credible links but we are not responsible for the privacy practices or the content of such Web sites.

Choice/Opt-Out

Where you have opted to receive one of our email newsletters or other online publications, these will always contain information on how you may unsubscribe.

Our Details

HALO Industries Ltd, Glove Factory Studios, Brook Lane, Holt, Bradford-on-Avon, Wiltshire, BA14 6RL in England and Wales Company No: 10998039.

Contacting the Web Site

If you have any questions about this privacy policy, the practices of this site, or your dealings with this Web site, you can contact us on 020 3637 7305.

Information Disclosure Policy

HALO Industries Ltd will not otherwise disclose its customers’ personal and account information unless HALO Industries Ltd has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of HALO Industries Ltd, HALO Industries Ltd’s customers, or others, or where HALO Industries Ltd in good faith believes that the law requires such disclosure.

Electronic Communications

HALO Industries Ltd also will not, except for the reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that HALO Industries Ltd stores or transmits for its customers. The circumstances under which HALO Industries Ltd will disclose such electronic customer communications are when:

  • It is necessary in order to provide service to the customer;
  • It is necessary to protect the legitimate interests of HALO Industries Ltd and its customers;
  • It is required to cooperate with dispute policies, court orders, warrants, or other legal processes that HALO Industries Ltd determines in its sole discretion to be valid and enforceable
  • It is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by HALO Industries Ltd and appear to pertain to the commission of a crime.

HALO Industries Ltd disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. HALO Industries Ltd will, however, review, delete or block access to communications that may harm HALO Industries Ltd, its customers or third parties or otherwise infringe the rights of third parties.

The grounds on which HALO Industries Ltd may take such action include, but are not limited to, actual or potential violations of HALO Industries Ltd Acceptable Use Policy.

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HALO (“us”, “we”, or “our”) operates the www.halodrones.co.uk website (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

All your Personal Data shall be held and used in accordance with the EU General Data Protection Regulation 2016/679 (“GDPR”) and national laws implementing GDPR and any legislation that replaces it in whole or in part and any other legislation relating to the protection of personal data. If you want to know what Personal Data we collect and hold about you, or to exercise any of your rights as set out below, please email us at info@halodrones.co.uk.

HALO is the controller of your Personal Data for the purposes of the GDPR and is a company registered under number 10998039 and whose VAT number is 282 9032 94.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Terms used in this Privacy Policy have the same meanings as our Terms and Conditions, which are provided when undertaking our Service.

* HALO and HALO Drones trade under HALO Industries Limited and alongside HALO Aerial Imaging Limited; all are covered under the same privacy policy.

Definitions

Personal Data

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies

Cookies are small pieces of data stored on a User’s device.

Data Controller

Data Controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed.

For the purpose of this Privacy Policy, we are a Data Controller of your data. 2

Data Processor (or Service Providers)

Data Processor (or Service Provider) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller.

We may use the services of various Service Providers in order to process your data more effectively.

Data Subject

Data Subject is any living individual who is the subject of Personal Data.

User

The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, city, county, postcode
  • Cookies and Usage Data

You may provide us with information in a number of ways:

  • By supplying us with the Information as listed above, on an individual basis by registering as to use our Service or subscribing to receive updates or offers from us.
  • By corresponding with us by email, in which case we may retain the content of your email messages together with your email address and our responses
  • Through any preferences and areas of interest as advised by you on subscribing to our online services;
  • By Information provided when you use our mobile optimised website from your portable hand-held device including details of your physical location, where you have agreed to it being used.

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us at any time, by following the unsubscribe link at the bottom of the emails or by contacting us directly. 3

Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

Use of Data

HALO uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

Retention of Data

HALO will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. 4

HALO will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

In certain circumstances, once we have deleted or anonymised your data, we may need to retain parts of it (for example, your email address), in order to comply with our obligations under GDPR or other legislation, or for fraud detection purposes.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your country where the data protection laws may differ than those within your area.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United Kingdom and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

HALO will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Disclosure for Law Enforcement

Under certain circumstances, HALO may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

HALO may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Michael Jones & Co. Limited
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

The legal basis for processing your Information

  • Under GDPR, the main grounds that we rely upon in order to process your Personal Data are the following:
  • Necessary for compliance with a legal obligation – we are subject to certain legal requirements which may require us to process your Personal Data. We may also be obliged by law to disclose your Information to a regulatory body or law enforcement agency;
  • Necessary for the purposes of legitimate interests – either we, or a third party, will need to process your Personal Data for the purposes of our (or a third party’s) legitimate interests, provided we have
  • established that those interests are not overridden by your rights and freedoms, including your right to have your Information protected. Our legitimate interests include responding to requests and enquiries from you or a third party, notifying of changes to our Service, optimising our website and user experience, informing you about related and relevant properties and ensuring that our operations are conducted in an appropriate and efficient manner;
  • Consent – in some circumstances, we may ask for your consent to process your Personal Data in a particular way.

Security Of Data

The security of your data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Rights

HALO aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

Whenever made possible, you can update your Personal Data directly within your account settings section. If you are unable to change your Personal Data, please contact us to make the required changes.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the right:

  • To access and receive a copy of the Personal Data we hold about you
  • To rectify any Personal Data held about you that is inaccurate
  • To request the deletion of Personal Data held about you

You have the right to data portability for the information you provide to HALO. You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it.

To the extent that we are processing your Personal Data based on your consent, you have the right to withdraw your consent at any time. You can do this by unsubscribing via the link provided in any direct marketing communication or contacting us at the email address set out above.

You can exercise any of the above rights by contacting us at the email address set out above. You can exercise your rights free of charge.

Most of the above rights are subject to limitations and exceptions. We will provide reasons if we are unable to comply with any request for the exercise of your rights.

Please note that we may ask you to verify your identity before responding to such requests.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers” or “Data Processors”), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service.

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page.

Behavioral Remarketing

HALO uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimise and serve ads based on your past visits to our Service.

Google AdWords remarketing service is provided by Google Inc.

You can opt-out of Google Analytics for Display Advertising and customise the Google Display Network ads by visiting the Google Ads Settings page.

Google also recommends installing the Google Analytics Opt-out Browser Add-on for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page.

Facebook remarketing service is provided by Facebook Inc.

You can learn more about interest-based advertising from Facebook by visiting this page.

To opt-out from Facebook’s interest-based ads follow these instructions from Facebook.

Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA, the Digital Advertising Alliance of Canada in Canada or the European Interactive Digital Advertising Alliance in Europe, or opt-out using your mobile device settings.

For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy. 7

Trusted Third Parties

In order to provide certain services, we will share your Personal Data with third party service providers such as IT infrastructure companies and email logistics / marketing automation providers. We will not share your Personal Data with any third party where it is not necessary to do so to provide a service to you.

  • IT infrastructure companies include: BackupVault
  • CRM: PipeDrive
  • Email logistics / automation provider: MailChimp
  • Marketing Agency: Tiger Marketing

New Business Owners

If we or our business merges with or is acquired by another business or company, we will share your Personal Data with the new owners of the business or company and their advisors. If this happens, you will be sent notice of such an event.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 13 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us by emailing info@halodrones.co.uk

Making a Complaint

If you are unhappy about our use of your Information, you can contact us at the link above. You are also entitled to lodge a complaint with the UK Information Commissioner’s Office using any of the below contact methods:

Telephone: 0303 123 11113

Website: https://ico.org.uk/concerns/

Post: Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF